Privacy Policy
This Privacy Policy explains how SAPURA LUMIS collects, uses, shares, and protects information when you visit our website, make a purchase, contact us, or otherwise use our services.
Last updated: September 4, 2026
Privacy Questions
If you have questions about this Privacy Policy, would like more information about our privacy practices, or would like to exercise a privacy right, please contact SAPURA LUMIS at:
Email
sapuralumis@outlook.com
Personal Information
When you visit the SAPURA LUMIS website, place an order, create or use an account, subscribe to communications, or contact customer support, we may collect information necessary to provide and improve our services.
We may automatically collect information such as:
- Browser and device information
- IP address
- Approximate location or time zone
- Cookie and similar technology information
- Pages and products you view
- Search terms and interactions with our website
When you place an order, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction information
- Payment-related information processed through our payment providers
If you contact us, we may collect your contact details, order information, photographs, videos, messages, or other information you voluntarily provide so that we can respond to your request.
How We Collect Information
We may collect Personal Information:
- Directly from you
- Automatically through cookies and similar technologies
- From Shopify and other service providers that support our store
- From payment, fulfillment, analytics, or advertising providers where applicable
Our Purposes
We may use Personal Information to:
- Process and fulfill orders
- Process payments and transaction records
- Arrange shipping and delivery
- Provide order confirmations and tracking information
- Provide customer support
- Prevent fraud, misuse, or security incidents
- Maintain and improve our website
- Understand how customers use our store
- Comply with legal and regulatory obligations
- Send marketing communications where permitted and according to your preferences
Sharing Personal Information
Our online store is powered by Shopify. Shopify processes certain information as necessary to operate the e-commerce platform and provide services to our store.
We may also share Personal Information with service providers where reasonably necessary to operate SAPURA LUMIS, including:
- Payment processors
- Shipping and fulfillment providers
- Customer support providers
- Website hosting and technology providers
- Analytics providers
- Advertising and marketing providers where enabled
We may also disclose information where required to comply with applicable law, legal process, regulatory obligations, or to protect the rights, safety, and security of SAPURA LUMIS, our customers, or others.
You can learn more about Shopify's privacy practices through Shopify's own privacy documentation.
Personalized Experiences
Where permitted by applicable law and depending on the services enabled on our website, we may use cookies, analytics tools, advertising technologies, and information about your interactions with SAPURA LUMIS to understand customer interests and improve marketing.
Certain advertising providers may combine information collected from our website with information from other websites or services in accordance with their own privacy policies.
Where required, these technologies will be used subject to your consent or other applicable privacy controls.
Advertising-Related Disclosures
SAPURA LUMIS does not sell Personal Information for money.
However, some privacy laws define certain advertising, analytics, or cross-context behavioral advertising activities as a “sale”, “sharing”, or similar disclosure of Personal Information.
Where such laws apply, you may have the right to opt out of eligible advertising-related processing. Available privacy choices may be presented through our website, cookie controls, or other tools made available to you.
Cookies & Similar Technologies
Cookies are small pieces of information stored on your browser or device when you visit a website.
SAPURA LUMIS and our service providers may use cookies and similar technologies for purposes including:
- Keeping the website functioning properly
- Remembering preferences such as region or login information
- Maintaining shopping cart functionality
- Understanding website performance and usage
- Fraud prevention and security
- Advertising and measurement where enabled and permitted
Some cookies operate only during your browsing session, while others may remain on your device for a longer period.
You can control cookies through your browser settings and, where available, through privacy or cookie controls on our website. Blocking certain cookies may affect website functionality.
Minors
Our website and products are not directed toward children, and we do not knowingly collect Personal Information from children in circumstances prohibited by applicable law.
If you are a parent or guardian and believe that a child has provided Personal Information to us inappropriately, please contact us at sapuralumis@outlook.com .
EEA & UK Users
Where the GDPR, UK GDPR, or similar laws apply, we may process Personal Information on one or more of the following bases:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Protection of vital interests where applicable
- Our legitimate business interests where those interests do not override your rights and freedoms
How Long We Keep Information
We retain Personal Information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce agreements.
Retention periods may vary depending on the type of information and the legal requirements that apply.
Fraud & Security Systems
Shopify, payment providers, and other service providers may use automated tools to identify potentially fraudulent, suspicious, or unauthorized transactions.
These systems may temporarily restrict certain transactions, payment methods, IP addresses, accounts, or other activity where potential fraud or abuse is detected.
Where applicable law provides rights relating to significant automated decisions, you may contact us to request further information.
Processing Across Borders
Because SAPURA LUMIS operates an international online store and uses global service providers, Personal Information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, appropriate safeguards will be used for international transfers of Personal Information.
Access, Correction & Deletion
Depending on your place of residence, applicable privacy law may provide rights including:
- Requesting access to Personal Information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of certain information
- Requesting a portable copy of certain information
- Objecting to or restricting certain processing
- Withdrawing consent where processing is based on consent
- Opting out of certain targeted advertising or data sharing where applicable
To submit a privacy request, contact: sapuralumis@outlook.com .
We may need to verify your identity before completing certain requests. Where permitted by law, an authorized agent may also submit a request on your behalf.
State Privacy Choices
Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws, including rights to know, access, correct, delete, or opt out of certain uses of Personal Information.
We will not unlawfully discriminate against you for exercising a privacy right available under applicable law.
Where available, you may also use the Your Privacy Choices controls provided on our website.
Browser Privacy Controls
Browser privacy signals and opt-out mechanisms continue to evolve. Where applicable law requires us to recognize a supported browser-based privacy preference signal, we will process that signal in accordance with applicable requirements.
Traditional “Do Not Track” signals may not operate consistently across websites or browsers.
Protecting Information
We use reasonable administrative, technical, and organizational measures intended to protect Personal Information.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Never send complete credit card numbers, security codes, passwords, or other sensitive payment credentials to SAPURA LUMIS by email. Payments should be completed only through the secure checkout on our website.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal obligations, or regulatory requirements.
The updated version will be posted on this page, and the “Last updated” date may be revised accordingly.
Privacy Concerns
If you have a concern about how SAPURA LUMIS handles Personal Information, please contact us first so that we can review your request.
Depending on your location, you may also have the right to contact or lodge a complaint with your local data protection or privacy authority.
Need Help?
Questions, requests, or complaints relating to this Privacy Policy can be sent to:
Email
sapuralumis@outlook.com
Customer Service Hours
Monday – Friday
10:00 – 19:00 (Beijing Time, GMT+8)
Your privacy matters to us. We aim to handle your information with clarity, care, and respect.